General

Lineup & Schedule

• Who is performing?
• Is there a schedule of performances?

Allowed & Prohibited Items

• What items are allowed & prohibited at the event?
• What is the bag policy?

Tickets & Orders

• Ticket and Wristband Policy
• Help - I never received my wristband
• Where is the box office and what are the hours?
• I have a lost, damaged or tightened wristband. Can I get a replacement?
• I have a question about my Layaway Plan. Where can I find out more information?
• Can I bring a child to the festival? If so, how much are tickets?

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Getting Here & Getting Home

• Where is the Festival located? What is the address?
• Are there hotel packages available?
• Where do I park my car? Do I need a parking pass?
• Can I bring my bike? Is there bicycle parking?

General Info

• What are the dates of Moon River?
• What time do the doors/ gates open to the festival?
• Festival Map
• Are Family Services available at Moon River? Is there a changing station for my baby? Mothers Room?
• Can I exit and re-enter the festival?
• Does the festival have any merchandise? Clothing for sale?

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Accessibility

• What ADA and Accessibility accommodations are available?
• How can I ask an Accessibility or ADA Question?

Contact Us

• How do I contact the festival?
• I’m a band/artist, how can I play the show?