I have a question about my Layaway Plan. Where can I find out more information? Updated October 04, 2022 15:00 If you have a question about your Layaway Plan and how it works please see Layaway Plan information on the Front Gate Tickets site. Related articles What items are allowed & prohibited at the event? Help - I never received my wristband Where is the box office and what are the hours? Ticket and Wristband Policy When will I receive my wristband(s)?